About MWSPay Bills

Welcome to MWSPay Bills, a flagship product of MoneyWave Solutions. We are a leading financial technology company dedicated to simplifying digital payments for millions across India. Our mission is to provide a secure, fast, and seamless platform for all your recharge and bill payment needs.

Founded on the principles of trust and innovation, MWSPay Bills aims to bridge the gap between service providers and consumers, making everyday transactions effortless. Whether it's a mobile recharge, DTH top-up, electricity bill payment, or paying your rent, our platform is designed to handle it all with just a few clicks.

Our Vision

To be India's most trusted and widely used digital payments platform, empowering every individual with the convenience of managing their finances from the palm of their hand.

Our Commitment

At MoneyWave Solutions, we are committed to:

• Security: Implementing state-of-the-art security measures to ensure your data and transactions are always safe.
• Convenience: Offering a user-friendly interface and a wide array of services under one roof.
• Reliability: Ensuring high success rates and providing 24/7 customer support to assist you whenever you need it.
• Innovation: Continuously evolving our platform to incorporate the latest in payment technology.

Thank you for choosing MWSPay Bills. We look forward to serving you.

Privacy Policy

MoneyWave Solutions ("us", "we", or "our") operates the MWSPay Bills website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you. This may include, but is not limited to, Personal Identifiable Information (PII) such as your name, email address, phone number, and payment details.

Log Data

We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Use of Data

MWSPay Bills uses the collected data for various purposes:

• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Refund Policy

At MoneyWave Solutions, we strive to provide the best service possible. This policy outlines the terms under which refunds may be processed for transactions made on MWSPay Bills.

General Policy

All recharges and bill payments made through MWSPay Bills are final. A transaction, once confirmed, cannot be canceled, refunded, or transferred by the user.

However, in the rare event of a failed transaction where the user's account has been debited but the service has not been rendered (e.g., recharge not successful, bill not paid), we will initiate a refund process.

Failed Transactions

If a transaction fails but your account is debited, please wait for 24-48 hours. Most such transactions are automatically reconciled, and the money is either credited to the biller or refunded to your original payment source.

If you do not receive a resolution within 48 hours, please contact our customer support team at support@mwspay.com with your Transaction ID, mobile number, and a brief description of the issue. We will investigate the matter promptly.

Refund Timeframe

Once a refund is approved and initiated by our team, it may take 5-7 business days to reflect in your bank account or wallet, depending on the payment method used.

Contact Us

For any queries related to refunds, please contact us at support@mwspay.com or call us at +91-9810409041.

Terms and Conditions

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the MWSPay Bills website (the "Service") operated by MoneyWave Solutions ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

Services

MWSPay Bills is a payment platform that facilitates recharges and bill payments for various third-party services. We are not the service provider for these services (e.g., mobile operator, DTH provider). We are only a reseller of prepaid recharges and a facilitator of bill payments.

MoneyWave Solutions is not responsible for any delay, failure, or non-completion of transactions if it is due to issues with the respective service provider's systems.

Limitation of Liability

In no event shall MoneyWave Solutions, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. All disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

About MWSPay Bills

Welcome to MWSPay Bills, a flagship product of MoneyWave Solutions We are a leading financial technology company dedicated to simplifying digital payments for millions across India. Our mission is to provide a secure, fast, and seamless platform for all your recharge and bill payment needs.

Founded on the principles of trust and innovation, MWSPay Bills aims to bridge the gap between service providers and consumers, making everyday transactions effortless. Whether it's a mobile recharge, DTH top-up, electricity bill payment, or paying your rent, our platform is designed to handle it all with just a few clicks.

Our Vision

To be India's most trusted and widely used digital payments platform, empowering every individual with the convenience of managing their finances from the palm of their hand.

Our Commitment

At MoneyWave Solutions, we are committed to:

• Security: Implementing state-of-the-art security measures to ensure your data and transactions are always safe.
• Convenience: Offering a user-friendly interface and a wide array of services under one roof.
• Reliability: Ensuring high success rates and providing 24/7 customer support to assist you whenever you need it.
• Innovation: Continuously evolving our platform to incorporate the latest in payment technology.

Thank you for choosing MWSPay Bills. We look forward to serving you.

Privacy Policy

MoneyWave Solutions ("us", "we", or "our") operates the MWSPay Bills website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you. This may include, but is not limited to, Personal Identifiable Information (PII) such as your name, email address, phone number, and payment details.

Log Data

We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Use of Data

MWSPay Bills uses the collected data for various purposes:

• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Refund Policy

At MoneyWave Solutions, we strive to provide the best service possible. This policy outlines the terms under which refunds may be processed for transactions made on MWSPay Bills.

General Policy

All recharges and bill payments made through MWSPay Bills are final. A transaction, once confirmed, cannot be canceled, refunded, or transferred by the user.

However, in the rare event of a failed transaction where the user's account has been debited but the service has not been rendered (e.g., recharge not successful, bill not paid), we will initiate a refund process.

Failed Transactions

If a transaction fails but your account is debited, please wait for 24-48 hours. Most such transactions are automatically reconciled, and the money is either credited to the biller or refunded to your original payment source.

If you do not receive a resolution within 48 hours, please contact our customer support team at support@mwspay.com with your Transaction ID, mobile number, and a brief description of the issue. We will investigate the matter promptly.

Refund Timeframe

Once a refund is approved and initiated by our team, it may take 5-7 business days to reflect in your bank account or wallet, depending on the payment method used.

Contact Us

For any queries related to refunds, please contact us at support@mwspay.com or call us at +91-9810409041.

Terms and Conditions

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the MWSPay Bills website (the "Service") operated by MoneyWave Solutions ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

Services

MWSPay Bills is a payment platform that facilitates recharges and bill payments for various third-party services. We are not the service provider for these services (e.g., mobile operator, DTH provider). We are only a reseller of prepaid recharges and a facilitator of bill payments.

MoneyWave Solutions is not responsible for any delay, failure, or non-completion of transactions if it is due to issues with the respective service provider's systems.

Limitation of Liability

In no event shall MoneyWave Solutions, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. All disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.